Release 21.6.2 - June 17, 2021


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  1. New and Updated Features
  2. Fixed Bugs
  3. New Known Bugs

 

 

 

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1. New and Updated Features

 

Collections SmartFlow: Updated customer replies for day-of-month notifications [4358] 

In the Collections SmartFlow, several automated dunning day-of-month email responses to customers have been updated to improve clarity and consistency.

 

 

 

 

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2. Fixed Bugs

Resolved: Collections SmartFlow: Duplicate customer email IDs display in Prioritized Worklists. [4333]

Resolved: Collections SmartFlow: Invalid option removed from Customer Details pulldown menu. [4226]

Resolved: Collections SmartFlow: Entity value missing from Entity Selection pulldown menu when returning to Collections page. [4558]

Resolved: Collections SmartFlow: An invalid Prioritized Worklist card when switching from one entity to a new one removed from the Collections page. [4547]

Resolved: Collections SmartFlow: Inconsistent number of enrolled customers in Collector SmartFlow page. [4536]

Resolved: SmartFlow Skills: Autonomous Order to Cash heading displays incorrect number of available SmartFlow skills. [4510]

Resolved: Collections SmartFlow: Customer scheduled payment date not appearing in Collections page. [4457]

Resolved: Collections SmartFlow: Known customers removed from Unknown sender card. [4144]

Resolved: Vendor Management SmartFlow: Prioritized Worklist card vanishes if a searched for result does not exist. [4134]

Resolved: Integrations: Oracle NetSuite settings updated in Auditoria user guide. [2341]

 

 

 

 

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3. New Known Bugs 

Vendor Onboarding SmartFlow: Text wrapping of long business names fails. [4663]

Symptom: When entering the business names used for an ERP, unusually long names extend beyond the page, rather than the text wrapping to fit on the page.

Impact: A very long business name will extend beyond the boundary of the page.

Workaround: None. 

 

Setup: No confirmation message when saving list of customer email addresses for external monitoring. [4679]

Symptom: When saving a list of customer email addresses for external tenant monitoring, no confirmation message appears after Save button is clicked.

Impact: Customer not receiving a confirmation of the email address list being applied.

Workaround: None. 

 

Collections SmartFlow: Dunning notification missing Statement of Account attached to email template. [4637]

Symptom: When a customer attaches a Statement of Account to an email template, the Statement does not appear in the dunning notification email.

Impact: Statement of Account attached by customer does not appear.

Workaround: None. 

 

Collections SmartFlow: Customer reply notes not generating for invoice request. [4673]

Symptom: After an invoice request email, the customer reply notes are not generated in the Collections page.

Impact: Customer reply notes do not appear.

Workaround: None.