Understanding Payments Fields

The Payments tab in AR Remittances (SmartCustomer) displays all payments synchronized from your ERP or source system. Each row represents one payment, and the columns show how much has been applied and how much remains unapplied so AR teams can focus on cash application and follow‑up work.

In the top‑left corner, the header shows the number of payment records in the current view. On the upper‑right, the toolbar lets you search, filter, configure columns, export, and toggle between Base and Foreign currency.

Figure 1. Payments Page in AR Remittances (SmartCustomer)


Payments List Fields

The Payments table includes the following columns:

Table 1. Payments Fields

FieldDescription
Payment NoUnique identifier of the payment as received from your ERP or bank file. Clicking the Payment No usually opens the Payment Details view. (Example: 12345)
Customer NameThe customer associated with the payment, typically derived from the remittance or ERP match. Clicking the name opens Customer Details. (Example: ACME Corp)
EntityThe legal entity, company, or business unit that received the payment. (Example: Main Subsidiary Ltd.)
TypeThe payment type. In the Payments tab, this commonly appears as Payment, but other types may show depending on configuration. (Example: Payment, Credit)
StatusIndicates whether the payment has been applied to invoices. Typical value is Unapplied; other possible values include Partially Applied or Fully Applied.
AmountThe full amount of the payment in the currently selected currency view (Base or Foreign). (Example: $1,000.00)
Amount AppliedThe portion of the payment that has already been applied to invoices. (Example: $200.00)
Amount UnappliedThe remaining portion of the payment not yet applied to any invoice. This is the key field for identifying payments that still need matching. (Example: $800.00)
Payment DateThe date the payment was recorded or posted. This is typically the posting date or value date from the ERP or bank statement. (Example: 01/20/2024)

Tip: Sort or filter by Amount Unapplied and Payment Date to quickly find recent payments that are still fully or partially unapplied.

Note: All monetary values reflect the current Currency selection in the toolbar (Base or Foreign).