Navigating to the AR Remittances Dashboard

You can access the AR Remittances Dashboard from anywhere in the application to monitor accounts receivable activity, review AR Remittances automation performance, and understand how remittance emails are being processed.

To open the Dashboard at any time:

  1. In the left sidebar, select SmartCustomer.

  2. In the horizontal navigation bar, click Dashboard.

The Dashboard opens and displays real‑time AR Remittances metrics and activity summaries for the selected ERP and mailbox.

Figure 1. AR Remittances Dashboard navigation


Dashboard Overview

When you open the Dashboard, it loads on the AR Remittances SmartBot Activity Summary. Across the top of this view:

  • The ERP dropdown lets you choose which ERP tenant’s AR Remittances activity you want to see.

  • The Mailbox dropdown lets you select the connected AR remittances mailbox.

  • A date‑range selector (for example, 1 Day, 7 Days, 30 Days, 365 Days) lets you limit the metrics to a specific time window.

Within the AR Remittances SmartBot Activity Summary, the main section contains two sub‑sections:

  • Accounts Under Management

  • Notices and Responses

This section is a high‑level summary only; it does not provide drill‑down links from the tiles or charts.

For reference, the AR Remittances Dashboard contains these primary sections:

SectionDescription
AR Remittances SmartBot Activity SummaryTop‑level view of AR remittance activity for the selected ERP and mailbox.
Accounts Under ManagementSummary of customer accounts currently in scope for AR Remittances automation.
Notices and ResponsesBreakdown of how remittance-related notices and documents are received and processed by SmartBot.

Common Actions

  • Change ERP or mailbox context
    Use the ERP and Mailbox dropdowns at the top of the Dashboard to scope all AR Remittances metrics to a specific tenant and mailbox.

  • Adjust the date range
    Click 1 Day, 7 Days, 30 Days, or 365 Days to filter AR Remittances activity to the selected period.

  • Navigate to other AR views
    From the horizontal navigation, click Documents, Customers, Invoices, Payments, Credit Memos, Disputes, or Internal Documents to move from the Dashboard into more detailed AR pages for document‑level review and management.