Understanding the Tenant Management Page

Written by Uday Kumar Updated

The Tenant Management page is your primary workspace for locating tenants and managing your active session.

  • Tenants list: Displays every tenant your account can access. A count appears next to Tenants at the top of the page.
  • Tenants menu (quick switcher): From the header, select the current tenant name next to your profile to open the quick switcher. It lets you search and switch tenants without leaving your current page.
  • Search: Type a Company Name or Tenant ID to filter results as you type.
  • Switch: Select “Change to this tenant” to switch your active session.

Figure 2. Tenant Management—Tenants list with search and switch actions

Table 1. Tenant Management fields and descriptions

FieldDescription
Company NameDisplay name of the tenant; sortable by selecting the column header.
Tenant IDUnique identifier for the tenant; sortable by selecting the column header.
Action
  • Change to this tenant: Switches your active session to the selected tenant.
  • Currently Selected: Indicates the tenant that is currently active.

Search for tenants

  1. In Search for tenants, type all or part of a Company Name or Tenant ID. Results update as you type.
  2. To clear the search, delete the text in the search box.

Tip: When managing multiple environments, copy the Tenant ID to your notes before switching.

Sort tenants

  1. On the Tenant Management page, select the Company Name/Tenant ID column header to sort by name.
  2. Select the header again to toggle between ascending and descending order.

Switch tenants 

Method A: From Tenant Management

  1. Locate the tenant in the list (use Search for tenants if needed). (see Figure 2)
  2. In the Action column, select Change to this tenant.
  3. Verify that the Action column for that tenant now shows Currently Selected. 

Method B: From the header quick switcher

  1. In the header, select the current tenant name next to your profile to open the Tenants menu.
  2. Optionally, use the menu’s search box to find the tenant.
  3. In the Action column, select Change to this tenant.
  4. Confirm that the menu shows Currently Selected and that the application context switches to the selected tenant.

Important: Switching tenants changes the data and configuration context for your entire session. Verify the correct tenant before making changes.