1. New and Updated Features
AP Invoices: Support for vendor invoices with multiple entities
AP Invoices now supports scenarios of incoming vendor invoices which need to be coded against different Entities/Companies, including: different Invoice header Entity and Invoice Line Items Entity, and multiple Entities at the invoice line item level.
This is supported with Workday Financial Management only.
AR Helpdesk: Support for automatic task distribution via input attribute 'Customer Group'
Automatic Task Distribution for SmartCustomer AR Helpdesk formally supports setting Customer record field “Customer Group” as a condition Input Attribute within a rule.
With values synced from SoR Customer record “Customer Group” field, users can select “Customer Group” via the Input Attribute dropdown, set the IN operator, and check one or more options via Values dropdown.
With this enhancement, tasks can be automatically assigned to specific teams or users according to the Customer Group values of contact matched Customer records.
SmartCustomer console: "Documents" tab has been renamed to "Internal Documents"
In the SmartCustomer console, the “Documents” tab has been renamed “Internal Documents”.
2. Fixed Bugs
None.
3. New Known Bugs
None.