1. New and Updated Features
2. Fixed Bugs
3. New Known Bugs

1. New and Updated Features

AP Helpdesk, AR Helpdesk: New email "Subject" column visible in Tasks Tab

Helpdesk Console Tasks Tab, for both SmartVendor AP Helpdesk and SmartCustomer AR Helpdesk, gains an option to surface email SUBJECT for each Task entry. Disabled by default, enable the SUBJECT column by clicking the EDIT COLUMNS menu at the top-right of the Tasks Tab, checking box for SUBJECT, and clicking APPLY.

AP Helpdesk, AR Helpdesk: Standard Intent Detection applied to more emails

Standard intent detection extended to emails from External Cohort Sender and Internal Cohort Sender, the Unknown Sender sub-types introduced with Release 24.5.2.

External Cohort Sender = Unknown Sender with non-public email address domain, matching one or more contact email addresses

Internal Cohort Sender = Unknown Sender with non-public email address domain matching that of connected mailbox and/or configured internal contact email addresses

Cohort Senders are more likely to have affiliation with your business, customers, and vendors than generic Unknown Senders, for which there is no discernible connection.

Intent detection is represented via email labels (only in HD Mailbox) with a hashed boarder and captured in message metadata. Unknown Sender intent labels are not visible in O365 and Gmail applications.

AP Invoices: Ability to Edit PO Coding Fields

Users can now edit in the Auditoria console any of the Vendor Bill Record fields which were populated based on a PO match.

2. Fixed Bugs

None.

3. New Known Bugs